FAQ

Most frequently asked questions and answers.

FREE shipping on all orders within the United States.

Please allow 1-2 business days for processing. Processing and shipping time estimates do not account for holidays or non – business days. Packages will be sent First-Class USPS so please allow an additional 1-3 days for arrival after your order has been shipped.

International orders will require an additional $4.00 USD for shipping.

*As a result of the ongoing COVID-19 emergency, certain packages may take longer than usual to arrive. 

We generally do not provide refunds or returns. If the product was damaged, please email ollieandwiki@gmail.com.

All prices listed are in USD. We accept all major credit cards.

I never fail to get this question…Let’s just say he’s got a tail of a beaver, but the spirit of a sea otter 🙂

That would be me 🙂 The name “Ollie & Wiki” was actually a bit of a happy accident. I love that it’s kind of an homage to “Calvin & Hobbes,” which is a childhood favorite of mine!